Resolved: Zoom Live Stream Issues Reported

Wednesday, May 5th, 2021

Zoom was reporting issues with Live Stream meetings and webinars. Full service has been restored….

FCC Emergency Broadband Benefit Program

Wednesday, May 5th, 2021

We’re spreading the word about the FCC’s Emergency Broadband Benefit, a temporary program which provides a discount to help students and households struggling to afford internet service during the COVID-19 pandemic. If you’ve received a Federal Pell Grant during the current award year, or suffered a significant income loss since February 2020, you may qualify for…

Resolved: Giving Day Portal Is Currently Unavailable

Wednesday, April 7th, 2021

The portal for Boston University’s Giving Day was temporarily unavailable. Full service has been restored….

Planned BUworks Outage: Sunday April 11, 2021

Wednesday, April 7th, 2021

Please be advised that BUworks Finance, Human Resources, and Procurement services will have a scheduled outage beginning at 8:00 a.m. on Sunday, April 11, 2021 through 12:00 p.m. Sunday, April 11, 2021. This outage is necessary to perform annual software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub…

Resolved: Reports of wireless network being unavailable in Charles River Campus.

Sunday, March 21st, 2021

Reports of wireless network being unavailable in Charles River Campus.

Resolved: A power outage has been reported on South Campus and other buildings in that area.

Thursday, March 18th, 2021

A power outage has been reported on South Campus and other buildings in that area….

Resolved: Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services.

Monday, March 15th, 2021

Microsoft is reporting client access issues for Microsoft Teams and possibly Exchange Online, Sharepoint and other services….

Resolved: Intermittent Internet Connectivity Issues Across Campus

Thursday, March 11th, 2021

There were client reports of intermittent internet issues across campus, for both wired, and wireless clients….

Resolved: The Links are Unavailable

Thursday, March 11th, 2021

The Links (Student Link, Faculty Link, Faculty/Staff Link, Business Link) are currently unavailable….

Resolved: REDCap Unavailable

Thursday, March 11th, 2021

REDCap (https://redcap.bumc.bu.edu/) was unavailable….