Resolved: Mainframe issues affecting services like The Link

Monday, July 26th, 2021

The issues with the mainframe from this morning resurfaced this afternoon affecting services like The Link as well as direct mainframe access again. Full service has been restored….

Resolved: The Links are currently intermittently unavailable

Monday, July 26th, 2021

The Links were intermittently unavailable while emergency maintenance was performed. Full service has been restored….

Resolved: The Links were Unavailable

Sunday, July 25th, 2021

The Links were unavailable. Clients attempting to access Links resources (Student Link, FacultyLink, BusinessLink, etc) encountered the message, “UISA.BU.EDU:1551 not available: Connection refused”….

Resolved: Delayed Delivery of Emails to @bu.edu Addresses

Friday, July 23rd, 2021

Between approximately 2 pm and 4 pm today (7/23/21), email delivery to all BU addresses was delayed….

Resolved: Guided BUying through BUWorks was unavailable

Friday, July 23rd, 2021

Guided BUying through BUWorks was unavailable. Clients attempting to access the procurement portal encountered an authentication error that prompted them to return to the Ariba login page….

Resolved: BU Directory is currently unavailable.

Tuesday, July 20th, 2021

BU Directory is currently unavailable….

BU websites were briefly unavailable

Friday, July 9th, 2021

Incident Discovery Time: 01:20pm on 07/09/2021 Time of Resolution: 01:40pm on 07/09/2021 Services Impacted: Network Services Description of Impact BU websites were briefly unavailable. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help…

BU PHISH ALERT: Ransomware style scam demanding Bitcoin

Wednesday, July 7th, 2021

A ransomware style phishing scam is making its way to BU inboxes. The scammer states that it has collected personal info & demands a bitcoin payment: Subject: Important Updates I am sorry to inform you that your device was compromised. I’ll explain what led to all of this. I have used a Zero Day vulnerability…

Resolved: Ariba Guided Buying is unavailable. This affects procurement through BUworks.

Tuesday, June 29th, 2021

Ariba Guided Buying is unavailable. This affects procurement through BUworks….

Radius Certificate Update for Wireless 802.1x Connection

Tuesday, June 29th, 2021

Due to a wireless 802.1x radius certificate update this morning some clients may need to forget and re-add the 802.1x network to their devices.