SCHEDULED MAINTENANCE: BUworks Reporting – Sun 4/19
Please be advised that BUworks Reporting (IP) and Reporting (SAC) will be unavailable for scheduled maintenance from 9:00 AM to 10:00 AM on Sunday, April 19, 2026. This downtime is required to perform platform updates. Thank you for your patience….
Resolved: Kaltura is currently unavailable
Incident Discovery Time: 03:28pm on 04/09/2026 Services Impacted: Teaching & Learning Technologies Description of Impact Kaltura was unavailable. Users may have been unable to access or view media content. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to experience issues, please contact the IT Help Center. Additional Information The cause…
Resolved: Issues with SCC Job Submissions
Incident Discovery Time: 01:22pm on 04/07/2026 Time of Resolution: 06:28pm on 04/07/2026 Services Impacted: Research Computing Description of Impact Users experienced errors when submitting SCC job sessions. Some users reported failures, while others were still able to continue working. Incident Description and Resolution IS&T teams confirmed a return to normal operation at 06:28pm. The issue…
Planned Network Maintenance for 4/8/2026 between 2:00am-6:30am
Planned Network Maintenance for 4/8/2026 between 2:00am-6:30am…
Resolved: Adobe Creative Cloud access and licensing issues
Incident Discovery Time: 05:25pm on 04/06/2026 Time of Resolution: 06:20pm on 04/06/2026 Services Impacted: Client Computing & Collaboration Services Description of Impact Users were unable to access Adobe Creative Cloud or renew their licenses. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to experience issues accessing Creative Cloud applications, please…
Planned Network Maintenance for 4/5/2026 between 12:00am-3:30am
Planned Network Maintenance for 4/5/2026 between 12:00am-3:30am…
Resolved: There have been some reports of issues with BU websites loading or displaying 504 errors.
There have been some reports of issues with BU websites loading or displaying 504 errors.
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Planned Network Maintenance for 4/2/2026 between 2:00am-6:30am
Planned Network Maintenance for 4/2/2026 between 2:00am-6:30am…
Planned BUworks Outage: Sun 3/15/26
Please be advised that BUworks Finance, Human Resources, and Procurement services will have a brief outage between 7:30am Sunday, March 15, 2026, to 8:00am Sunday, March 15, 2026. This outage is necessary to update security policies to the BUworks platform. For help or assistance anytime, please contact the IT Help Center by emailing ithelp@bu.edu or calling…
Planned Maintenance of Wireless Networks Scheduled for 3/8/2026 between 3:00am-8:00am
On Sunday, March 8th, between 3:00 AM and 8:00 AM, IS&T will be performing a scheduled upgrade for the wireless networks. During this maintenance window, clients will experience a temporary disruption to wireless connectivity. …