Transitioning BU Wireless Network to Eduroam: Early Adoption Ecouraged
As part of our continuing effort to improve wireless service across campus, we will be transitioning our wireless network to eduroam, a global roaming wireless service accessible on campus and at participating institutions around the world. The transition will improve wireless security while allowing BU to continue to support the growing number of devices on the campus Wi-Fi…
Resolved: Planned BUworks Outage: December 2nd-4th
Please be advised that BUworks Finance, Human Resources, and Procurement services will have scheduled downtime beginning at 6:00 p.m. on Friday, December 2, 2022 through 1:00 p.m. Sunday, December 4, 2022. This downtime is necessary to perform software updates to the BUworks platform. All BUworks services, including time entry submission and approval, paystub viewing, journal…
Resolved: Kuali is currently unreachable
Incident Discovery Time: 12:38pm on 11/23/2022 Time of Resolution: 02:45pm on 11/23/2022 Services Impacted: Server Infrastructure Description of Impact Kuali was unreachable Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be If you continue to have issues, please contact the IT Help Center….
Resolved: On campus kerberos is currently down.
Incident Discovery Time: 06:30am on 11/23/2022 Time of Resolution: 08:56am on 11/23/2022 Services Impacted: Infrastructure Description of Impact On campus kerberos and VPN was down. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident was determined to be If you continue to have issues, please contact the…
Resolved: Wireless network provided by Comcast in some BU housing is unavailable.
Wireless network provided by Comcast in some BU housing is unavailable.
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Resolved: Intermittent Authentication Issues for BU Websites
There were reports of intermittent issues logging into shibboleth protected BU resources (such as Blackboard Learn, and BUWorks)….
Resolved: BU Website Issues
BU Websites/Services utilizing PHP (such as BU Directory, Search, and BU Calendars) were unavailable due to an issue with Amazon Web Services….
Resolved – Access to Holyoke Data Center Has Been Lost. Access to the Shared Computing Cluster (SCC) is currently unavailable.
Incident Discovery Time: 05:57am on 10/20/2022 Time of Resolution: 09:45am on 10/20/2022 Services Impacted: Data Center Description of Impact Access to the Holyoke Data Center was lost at 5:57 AM this morning. Network Operations was able to resolve the issue. Access to the Shared Computing Cluster (SCC) is now available. Incident Description and Resolution IS&T…
Resolved: BU Voicemails are not creating the email notification.
BU Voicemails are not creating the email notification. Voicemails can still be retrieved through the phone using your pin or the web voicemail site (http://myvoicemail.bu.edu/inbox) using the VPN if off campus.
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Resolved: A handful of applications are currently unavailable on the BU websites., including search and www.bu.edu/calendars and some department applications.
A handful of applications are currently unavailable on the BU websites., including search and www.bu.edu/calendars and some department applications.
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