Resolved: CRC – Power Outage – Network Services Inaccessible

Friday, June 9th, 2023

The CRC campus was experiencing a power outage. The power has been successfully restored by Eversource, and all network devices are now operational….

Resolved: Microsoft Services Access Restored: Azure Portal – Entra Admin – Intune

Friday, June 9th, 2023

Summary of Impact: Between 15:10 UTC and 17:30 UTC on 9 Jun 2023, customers may have experienced error notifications when trying to access the Azure Portal (portal.azure.com). Customers may have also experienced issues accessing other sites like the Microsoft Entra Admin center (entra.microsoft.com) and Microsoft Intune (intune.microsoft.com)….

CS Gold Downtime – Monday, June 12 – From 11 PM to 12 AM

Friday, June 9th, 2023

CS Gold Downtime – Monday, June 12 – From 11 PM to 12 AM…

BW Reports were down for about 45 min and access was restored after a configuration CHG was made.

Tuesday, June 6th, 2023

Incident Discovery Time: 02:45pm on 06/06/2023 Time of Resolution: 03:30pm on 06/06/2023 Services Impacted: Infrastructure, Reporting Description of Impact Business Warehouse reports were unavailable for a period of 45 minutes but the access was restored as of 15:30 after a configuration change was made. Cause: Basis was creating a new DB Connection for which they…

Resolved: Issues accessing OWA (Outlook on the Web)

Monday, June 5th, 2023

Microsoft resolved this issue….

CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM

Monday, June 5th, 2023

CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM…

Resolved: Microsoft was reporting issues accessing OWA (Outlook on the Web).

Monday, June 5th, 2023

OWA was reported as not accessible OFF Campus whether on or off VPN. Clients were having issues logging into Outlook on the web….

Planned BUworks Outage: Saturday 6/3, 8 am-4 pm

Friday, June 2nd, 2023

Please be advised that on Saturday June 3, 2023, BUworks Finance, Human Resources, and Procurement services will undergo scheduled downtime from 8:00 am to 4:00 pm. This is necessary to perform updates to the BUworks platform. All BUworks services including time entry submission and approval, paystub viewing, journal entries, bank updates and address information, student/staff/faculty…

Research Computing Shared Computing Cluster (SCC) Downtime – June 5 to June 7, 2023

Friday, June 2nd, 2023

The Shared Computing Cluster (SCC) will be offline June 5 – 7, 2023 while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance….

Resolved: On-Campus VPN Disconnects

Thursday, May 25th, 2023

There were reports from across the Charles River Campus that the On-Campus VPN was disconnecting, and preventing access to resources behind BU’s VPN….