CS Gold Downtime – Monday, June 12 – From 11 PM to 12 AM
CS Gold Downtime – Monday, June 12 – From 11 PM to 12 AM…
BW Reports were down for about 45 min and access was restored after a configuration CHG was made.
Incident Discovery Time: 02:45pm on 06/06/2023 Time of Resolution: 03:30pm on 06/06/2023 Services Impacted: Infrastructure, Reporting Description of Impact Business Warehouse reports were unavailable for a period of 45 minutes but the access was restored as of 15:30 after a configuration change was made. Cause: Basis was creating a new DB Connection for which they…
Resolved: Issues accessing OWA (Outlook on the Web)
Microsoft resolved this issue….
CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM
CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM…
Resolved: Microsoft was reporting issues accessing OWA (Outlook on the Web).
OWA was reported as not accessible OFF Campus whether on or off VPN. Clients were having issues logging into Outlook on the web….
Planned BUworks Outage: Saturday 6/3, 8 am-4 pm
Please be advised that on Saturday June 3, 2023, BUworks Finance, Human Resources, and Procurement services will undergo scheduled downtime from 8:00 am to 4:00 pm. This is necessary to perform updates to the BUworks platform. All BUworks services including time entry submission and approval, paystub viewing, journal entries, bank updates and address information, student/staff/faculty…
Research Computing Shared Computing Cluster (SCC) Downtime – June 5 to June 7, 2023
The Shared Computing Cluster (SCC) will be offline June 5 – 7, 2023 while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance….
Resolved: On-Campus VPN Disconnects
There were reports from across the Charles River Campus that the On-Campus VPN was disconnecting, and preventing access to resources behind BU’s VPN….
Resolved: 210 Riverway – Network Offline due to Power Outage
210 Riverway (Peabody Hall) experienced a power outage, which disconnected both wired and wireless service within the building.
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Resolved: Office 365 Delayed Delivery Error Message
There were client reports of an error message being generated shortly after the sending of some mail via BU’s Office365 environment. The error message stated: “Delivery is delayed to these recipients or groups”….