New Desktop Telephone Dialing Enhancement
Thursday, April 6th, 2017
We’re pleased to provide more good news regarding our desktop telephone migration project. Pressing 9 before dialing an external phone number is no longer necessary from new desktop telephones; just press 1 and the 10 digits that follow, or, for international calls, 011 followed by the international numbers as appropriate. 5-digit calling within the campus will continue to work as it…
New Enhancements to BU’s MyPrint Service Are Live
Thursday, January 19th, 2017
Over intersession, IS&T put into place some new enhancements to BU’s MyPrint service. MyPrint is now easier to use, with more options, and best of all… it is more sustainable! MyPrint printers now have self-release functionality. Send your print job, go to your printer of choice, and swipe your Terrier Card. Your document will print…
Learn About What’s Going On in IS&T
Wednesday, January 18th, 2017
IS&T’s Tech Times newsletter contains news and helpful tips for all members of the BU community. In our most recent publication faculty, staff and students will learn about the recent launch of our new Instructional Streaming Video Platform, an introduction to the new My BUworks mobile application, details on My CV, a scholarly data repository available to…
New Enhancements to BU’s MyPrint Service
Thursday, December 15th, 2016
Over intersession, IS&T plans to implement some exciting new enhancements to BU’s MyPrint service. Soon MyPrint will be easier to use, with more options, and best of all… it will be more sustainable! MyPrint printers will now have self-release functionality. Send your print job, go to your printer of choice, and swipe your Terrier Card….
BU Information Security Shredding Event: October 4-6, 2016
Tuesday, September 27th, 2016
As part of National Cyber-Security Awareness Month, Boston University Information Security conducts an annual Information Security Awareness Campaign. As part of the campaign, BU Information Security, in collaboration with BUMC IT and sustainability@BU will be offering 3 days of free paper shredding and collection of unwanted computing equipment to be securely destroyed and recycled. Shredding Event days…
Student Information Systems Upgrade & Outage – Sat 9/17 at 5am until Sun 9/18 at 9pm
Friday, September 16th, 2016
Beginning Saturday, September 17 at 5:00 a.m and extending to approximately 9 p.m on Sunday, September 18, the University’s Student Information Systems will be upgraded to complete the Questrom Renaming Project. During this period, the mainframe will be offline, and the Links (for example, Faculty, Faculty-Staff, and Student) will not be available to users. This…
ServiceNow Upgrade & Outage – Fri 8/5 at 7pm until Sat 8/6 at 7am
Wednesday, August 3rd, 2016
On Friday, August 5th, ServiceNow will be upgraded to the “Helsinki” version. As a result of the upgrade, ServiceNow will be unavailable starting at 7 p.m. on Friday, with a planned restoration time of 7 a.m. Saturday August 6th. We apologize for any inconvenience and thank you for your patience in this process. The ServiceNow…
OnBase unavailable from 7/29 at 5:30 p.m. until 8/1 at 9:00 a.m.
Tuesday, July 26th, 2016
Update: The OnBase upgrade was successfully completed. OnBase is being upgraded from version 15 to version 16 over the weekend of July 29th through 31st. IMPACT: Documents and data already stored in OnBase will not be impacted. The production OnBase system will not be available to add or retrieve documents during the upgrade process. Please see the important dates below. Web Client URL links will not change. Your desktop…
OnBase will be unavailable from 7/22 at 5:30 p.m. until 7/25 at 8:00 a.m.
Wednesday, July 20th, 2016
IS&T is in the process of conducting a routine upgrade of the OnBase software from version 15 to version 16. This message is to remind you of the OnBase outage scheduled for this weekend. Friday, July 22nd, 5:30 pm – Sunday July 24th: OnBase unavailable while the database is upgraded. Monday July 25th, 8:00 am –…
Scheduled Maintenance: IS&T Data Archiving, NAS and BU Web File Service – Sunday 6/26, 4-6am
Thursday, June 23rd, 2016
Due to scheduled maintenance, IS&T Data Archiving, NAS and BU Web File Service will be read-only on Sunday June 26 from 4:00am until 6:00am. Clients should use the following read-only service names during the maintenance period: Read-Write Read-Only —————- ————– archive.bu.edu archive-ro.bu.edu ca2001.bu.edu gpnas-legacy-ro.bu.edu gpnas.bu.edu gpnas-legacy.ro.bu.edu isinas.bu.edu isinas-ro.bu.edu oit-fp.bu.edu isinas-ro.bu.edu Non-replicated Data Archiving Service will…