<strong>Incident Discovery Time:</strong> 12:17pm on 04/27/2026
<strong>Time of Resolution:</strong> 12:45pm on 04/27/2026

<strong>Services Impacted:</strong> Websites</strong>

<h4>Description of Impact</h4>
Clients reported that some websites were unavailable.

<h4>Incident Description and Resolution</h4>
IS&T teams have resolved the incident.

<h4>Additional Information</h4>
The cause of this incident was determined to be due to a change not recorded in ServiceNow.

If you continue to have issues, please contact the <a href=”mailto:ithelp@bu.edu”>IT Help Center</a>.

<h4 class=”update”>Previous Update</h4>

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