Incident Discovery Time: 10:37am on 09/03/2019 Time of Resolution: 01:14pm on 09/03/2019 Services Impacted: Concur Travel Services

Description of Impact

Our travel and expense vendor, Concur had reported that a number of clients were experiencing errors, slow processing or were logged out when attempting to create, view, save, or approve expense reports. Full service has been restored.

Incident Description and Resolution

The vendor has resolved the issues with their data center.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:37am on 09/03/2019 Services Impacted: Concur Travel Services

Description of Impact

Our travel and expense vendor, Concur has reported that a number of clients are experiencing errors, slow processing or are logged out when attempting to create, view, save, or approve expense reports.

Current Status

IS&T teams are actively working with the vendor to resolve this issue. Next Update: 01:00am