Important alerts

MyPrint service outage

Incident Discovery Time: 11:41am on 10/1/2026 Services Impacted: Printing, MyPrint Description of Impact Multiple users at the Mugar location are unable to access the MyPrint web portal and cannot release their print jobs. Current Status Note: ENG career fair at 12:00 PM today in the GSU may be driving a heavy spike in MyPrint usage… [read more]

Resolved: Concur and Terrier Marketplace are currently unavailable.

Tuesday, April 24th, 2018

Incident Discovery Time: 08:20am on 04/24/2018 Time of Resolution: 10:30am on 04/24/2018 Services Impacted:

Concur and Terrier Marketplace were unavailable.

IS&T teams have resolved the incident.

The cause of this incident was determined to be a Shibboleth change. If you continue to have issues, please contact the IT Help Center.

Incident Discovery Time: 08:20am on 04/24/2018 Services Impacted: BUworks (SAP)

Concur and Terrier Marketplace are currently unavailable.

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: upon resolution