RESOLVED: Blackboard Learn Intermittent Access Issues

Incident Discovery Time: 10:00am on 11/22/2024
Time of Resolution: 09:00pm on 11/22/2024
Services Impacted: Learning Management Systems, Blackboard Learn

Description of Impact

Blackboard Learn was experiencing intermittent access issues to course links/attachments affecting a subset of clients.

Incident Description and Resolution

A rolling restart of Blackboard Learn was conducted by the vendor. This was not impactful to any clients accessing the system.

If you continue to have issues, please contact the IT Help Center.