Monday, April 1st, 2024
Posted in General News, Incidents, Uncategorized
Incident Discovery Time: 05:40pm on 04/01/2024
Time of Resolution: 07:40pm on 04/01/2024
Services Impacted: Websites
Description of Impact
We were encountering login issues with my BU (https://www.mybustudent.bu.edu).
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
If you continue to have issues, please contact the IT Help Center at ithelp@bu.edu
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 05:40pm on 04/01/2024
Services Impacted: Websites
Description of Impact
We are currently encountering login issues with my BU (https://www.mybustudent.bu.edu).
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.