Resolved: Login issues with my BU

Monday, April 1st, 2024

Posted in General News, Incidents, Uncategorized

Incident Discovery Time: 05:40pm on 04/01/2024 Time of Resolution: 07:40pm on 04/01/2024 Services Impacted: Websites

Description of Impact

We were encountering login issues with my BU (https://www.mybustudent.bu.edu).

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

If you continue to have issues, please contact the IT Help Center at ithelp@bu.edu If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 05:40pm on 04/01/2024 Services Impacted: Websites

Description of Impact

We are currently encountering login issues with my BU (https://www.mybustudent.bu.edu).

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.