Wednesday, July 19th, 2023
Posted in General News, Incidents, Uncategorized
Incident Discovery Time: 09:30am on 07/19/2023
Time of Resolution: 10:45am on 07/19/2023
Services Impacted: Infrastructure
Description of Impact
Access to software.bu.edu was unavailable. Service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 09:30am on 07/19/2023
Services Impacted: Infrastructure
Description of Impact
Access to software.bu.edu is unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Additional Information
People who are already connected can use resources but you cannot make a new connection.
Next Update: upon resolution
