BW Reports were down for about 45 min and access was restored after a configuration CHG was made.

Incident Discovery Time: 02:45pm on 06/06/2023 Time of Resolution: 03:30pm on 06/06/2023 Services Impacted: Infrastructure, Reporting Description of Impact Business Warehouse reports were unavailable for a period of 45 minutes but the access was restored as of 15:30 after a configuration change was made. Cause: Basis was creating a new DB Connection for which they…

Resolved: Issues accessing OWA (Outlook on the Web)

Microsoft resolved this issue….

CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM

CS Gold – Scheduled Maintenance: June 6 from 4:00 AM – 9:00 AM…

Resolved: Microsoft was reporting issues accessing OWA (Outlook on the Web).

OWA was reported as not accessible OFF Campus whether on or off VPN. Clients were having issues logging into Outlook on the web….

Resolved: Logins to Service Now, VPN, Blackboard and Google Workspace were failing.

IS&T teams have resolved the incident….

Planned BUworks Outage: Saturday 6/3, 8 am-4 pm

Please be advised that on Saturday June 3, 2023, BUworks Finance, Human Resources, and Procurement services will undergo scheduled downtime from 8:00 am to 4:00 pm. This is necessary to perform updates to the BUworks platform. All BUworks services including time entry submission and approval, paystub viewing, journal entries, bank updates and address information, student/staff/faculty…

Resolved: Affiliate/Guest account process was down

IS&T teams have resolved this issue….

bu.edu/link is down

Incident Discovery Time: 12:57am on 06/02/2023 Time of Resolution: 01:48pm on 06/02/2023 Services Impacted: Websites Description of Impact The bu.edu/link websites were down. Clients were receiving a “Forbidden” message. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is currently under investigation. If you continue to have…

Research Computing Shared Computing Cluster (SCC) Downtime – June 5 to June 7, 2023

The Shared Computing Cluster (SCC) will be offline June 5 – 7, 2023 while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance….