Friday, November 18th, 2022
Posted in General News, Incidents, Wireless
Incident Discovery Time: 08:24am on 11/18/2022
Time of Resolution: 09:45am on 11/18/2022
Services Impacted: Network Services
Description of Impact
Wireless network provided by Comcast in some BU housing was unavailable. Locations include but may not be limited to: 86 Baystate Road 90 St Mary’s 906 Beacon St.
Incident Description and Resolution
The vendor has resolved the incident.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 08:24am on 11/18/2022
Services Impacted: Network Services
Description of Impact
Wireless network provided by Comcast in some BU housing is unavailable. Locations include but may not be limited to: 86 Baystate Road
90 St Mary’s
906 Beacon St.
Current Status
IS&T teams have not yet identified the cause of the incident, but are working with the vendor.
Next Update: upon resolution