Incident Discovery Time: 10:00am on 11/18/2019 Time of Resolution: 03:10pm on 11/19/2019 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

The following catalogs were unavailable in Terrier Marketplace: B & H Photo & Electronics Corp. Digi-Key Corporation) Fisher Scientific Company, L.L.C. Graybar Electric Company Inc.) HU-Friedy MFG. Co., LLC Carolina Biological Integrated DNA Technologies Inc. Life Technologies Corporation McMaster-Carr Supply Company, SHI International Corp. and SIGMA-ALDRICH INC.

Incident Description and Resolution

IS&T teams worked with the vendor and have resolved the incident.

Additional Information

The cause of this incident is under investigation. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 10:00am on 11/18/2019
Services Impacted: Finance/HR/Procurement Systems

Description of Impact

The following catalogs are unavailable in Terrier Marketplace: B & H Photo & Electronics Corp. Digi-Key Corporation) Fisher Scientific Company, L.L.C. Graybar Electric Company Inc.) HU-Friedy MFG. Co., LLC Carolina Biological Integrated DNA Technologies Inc. Life Technologies Corporation McMaster-Carr Supply Company, SHI International Corp. and SIGMA-ALDRICH INC.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating.

Additional Information

Free text form ordering is still available.

Next Update: This post will be updated when the issue has been resolved.