RESOLVED: Guest Wireless Access Issues

RESOLVED: Guest Wireless Access Issues…

RESOLVED: Issues Accessing UIS Mainframe

RESOLVED: Issues Accessing UIS Mainframe…

RESOLVED: O365 Access Issues

RESOLVED: O365 Access Issues…

IT Help Center Locations Closed Sunday, January 20th due to weather

Boston University’s IT Help Center location at the Mugar Memorial Library is closed on Sunday, Janurary 20th due to weather. It is expected that this location will resume normal operating hours on Monday, January 21st at 8:00 am. You can still receive support by sending an email to ithelp@bu.edu, using our support form or calling…

Resolved: Concur is reporting issues with downloading and uploading of images, expense report submissions, and invoice processing.

Resolved: Concur is reporting issues with downloading and uploading of images, expense report submissions, and invoice processing….

Resolved: Duo Two-Factor Authentication Latency Issues

There was an issue with extended delays to no response when requesting authentication from Duo on sites like BUworks. Full service has been restored….

RESOLVED: Issues Receiving Mail Sent From Outside of O365

RESOLVED: Issues Receiving Mail Sent From Outside of O365…