RESOLVED: Guest Wireless Access Issues
Wednesday, January 30th, 2019
RESOLVED: Guest Wireless Access Issues…
RESOLVED: Issues Accessing UIS Mainframe
Wednesday, January 30th, 2019
RESOLVED: Issues Accessing UIS Mainframe…
IT Help Center Locations Closed Sunday, January 20th due to weather
Sunday, January 20th, 2019
Boston University’s IT Help Center location at the Mugar Memorial Library is closed on Sunday, Janurary 20th due to weather. It is expected that this location will resume normal operating hours on Monday, January 21st at 8:00 am. You can still receive support by sending an email to ithelp@bu.edu, using our support form or calling…
Resolved: Concur is reporting issues with downloading and uploading of images, expense report submissions, and invoice processing.
Thursday, January 17th, 2019
Resolved: Concur is reporting issues with downloading and uploading of images, expense report submissions, and invoice processing….
Resolved: Duo Two-Factor Authentication Latency Issues
Thursday, January 10th, 2019
There was an issue with extended delays to no response when requesting authentication from Duo on sites like BUworks. Full service has been restored….
RESOLVED: Issues Receiving Mail Sent From Outside of O365
Saturday, January 5th, 2019
RESOLVED: Issues Receiving Mail Sent From Outside of O365…