Incident Discovery Time: 12:27pm on 10/17/2017 Time of Resolution: 11:26am on 10/18/2017 Services Impacted: Wireless Network

Description of Impact

BU Guest wireless registration notifications weren’t being sent out for new registrations.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 12:27pm on 10/17/2017 Services Impacted: Wireless Network

Description of Impact

BU Guest wireless registration notifications not being sent out for new registrations.

Current Status

IS&T teams have identified the cause of the incident and are working with the vendor to resolve the issue.

Additional Information

The IT Help Center can resend the registration notification, if you encounter this issue, please contact the IT Help Center at 617-353-4357 or ithelp@bu.edu. Next Update: Upon resolution