Resolved: TurningPoint is unavailable.

Friday, May 19th, 2017

Posted in General News, Incidents

Incident Discovery Time: 08:00am on 05/19/2017 Time of Resolution: 01:18pm on 05/19/2017 Services Impacted: Other - see description

Description of Impact

TurningPoint was unavailable. Clients couldn't authenticate to the service.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:00am on 05/19/2017 Services Impacted: Other - see description

Description of Impact

TurningPoint is unavailable. Clients can't authenticate to the service.

Current Status

IS&T teams have not yet identified the cause of this incident, but continue to investigate. Next Update: 01:32pm

Previous Update

Incident Discovery Time: 08:00am on 05/19/2017 Services Impacted: Other - see description

Description of Impact

TurningPoint is unavailable. Clients can't authenticate to the service.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 12:32pm