RESOLVED: Echo360 – Service Degraded

RESOLVED: Echo360 – Service Degraded…

RESOLVED: Problems Making Credit Card Payments via Student Link

RESOLVED: Problems Making Credit Card Payments via Student Link…

Student Information Systems Upgrade & Outage – Sat 9/17 at 5am until Sun 9/18 at 9pm

Beginning Saturday, September 17 at 5:00 a.m and extending to approximately 9 p.m on Sunday, September 18, the University’s Student Information Systems will be upgraded to complete the Questrom Renaming Project. During this period, the mainframe will be offline, and the Links (for example, Faculty, Faculty-Staff, and Student) will not be available to users.  This…

Resolved: Blackboard Admin Toolbox and Batch Enroll tool are unavailable

The Blackboard Admin Toolbox and Batch Enroll tool were unavailable. Instructors and IT support personnel were unable to perform course copies or batch enrollments. All other Blackboard Learn functionality were unaffected….

Resolved – Echo360 – Classroom Recording Service is currently unavailable

Echo360 – Classroom Recording Service was unavailable. Full service has been restored….

Resolved – P1: The Quest App Portal is currently unavailable.

The Quest App Portal was unavailable. Full service has been restored….

2016 September Patch List

See below for security related patches released Between 09/01/16 and 09/30/16 Please note: Not all of these patches will be applicable to every machine, but all are included for informational purposes. Adobe Adobe AIR 23.0.0.257 for Windows APSB16-29 Adobe Flash Player 18.0.0.375 ESR for Windows APSB16-29 Adobe Flash Player 23.0.0.162 for Mac OS X APSB16-29…