Incident Discovery Time: 08:30pm on 08/11/2016 Time of Resolution: 01:30am on 08/12/2016 Services Impacted: Wired Network, Wireless Network

Description of Impact

Wired and wireless networks were unavailable at multiple locations on the Charles River Campus. This would also affect phones for those locations.

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

The cause of this incident was determined to be power outage in the router room followed by a hardware failure once power was restored. If you continue to have issues, please contact the IT Help Center.

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