Resolved: ServiceNow is intermittently available

Thursday, January 21st, 2016

Posted in General News, Incidents

Incident Discovery Time: 03:00pm on 01/21/2016 Time of Resolution: 04:05pm on 01/21/2016 Services Impacted: ServiceNow

Description of Impact

ServiceNow was highly degraded. Availability was intermittent. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 03:00pm on 01/21/2016 Services Impacted: ServiceNow

Description of Impact

ServiceNow is highly degraded. Availability is intermittent.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 04:00pm