Thursday, September 10th, 2015
Posted in Blackboard Learn, General News, Incidents
Incident Discovery Time: 09:35am on 09/10/2015
Time of Resolution: 10:16am on 09/10/2015
Services Impacted: Blackboard Learn
Description of Impact
Blackboard Learn was very slow to load and coming up as unavailable for some clients. Also, “Module information is temporarily unavailable” was coming up for some clients who were able to access the system. Full service has been restored.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident is under investigation.
If you continue to have issues, please contact the
IT Help Center.
Previous Update
Incident Discovery Time: 09:35am on 09/10/2015
Services Impacted: Blackboard Learn
Description of Impact
Blackboard Learn is very slow to load and coming up as unavailable for some clients. Also, “Module information is temporarily unavailable” is coming up for some clients who are able to access the system.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: 10:35am