Resolved: Quest App Server unavailable
Thursday, February 5th, 2015
Incident Discovery Time: 07:56am on 02/05/2015
Time of Resolution: 09:55am on 02/05/2015
Services Impacted: Quest AppPortal
Description of Impact
Quest App Server was unavailable. BUworks remained available through the web interface.
Incident Description and Resolution
IS&T teams have resolved the incident.
Additional Information
The cause of this incident was determined to be related to a scheduled maintenance change.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Update: 09:28am on 02/05/2015
Incident Discovery Time: 07:56am on 02/05/2015
Services Impacted: Quest AppPortal
Description of Impact
Quest App Server is currently unavailable. BUworks is still available through the web interface.
Current Status
IS&T teams continue to investigate the cause of the incident.
Next Update: 10:22am
Previous Update
Incident Discovery Time: 07:56am on 02/05/2015
Services Impacted: Quest AppPortal
Description of Impact
Quest App Server is currently unavailable. BUworks is still available through the web interface.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Additional Information
If you are experiencing this issue, please access BUworks via the web interface until the incident is resolved.
Next Update: 09:22am