Resolved: Echo360 – Classroom Recording Service degraded
Friday, October 31st, 2014
Echo360 service is degraded. Clients may experience buffering issues when watching recorded lectures.
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Resolved: Echo360 Classroom Recording Service is unavailable
Friday, October 31st, 2014
IS&T teams have resolved the incident with vendor assistance.
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Resolved: Echo360 Service Unavailable or Degraded
Thursday, October 30th, 2014
Incident Discovery Time: 02:15pm on 10/30/2014 Time of Resolution: 06:00pm on 10/30/2014 Services Impacted: Echo360 – Classroom Recording Service Description of Impact Echo360 service was degraded or unavailable. Clients were unable to schedule recordings and had difficulty viewing existing recordings. Incident Description and Resolution IS&T teams have resolved the incident. If you continue to have…
Resolved: Echo360 Classroom Recording Service is currently degraded.
Tuesday, October 28th, 2014
Echo360 Classroom Recording Service was degraded. Full service has been restored….
Resolved – Quest app portal is currently unavailable
Tuesday, October 28th, 2014
Quest app portal was unavailable. Full service has been restored….
Resolved: Echo360 Classroom Recording Service is currently degraded.
Tuesday, October 28th, 2014
Clients will experience slowness when accessing the service and it may also time out….
Resolved – Access to the Internet, both wired and wireless, at BU is intermittently unavailable.
Thursday, October 23rd, 2014
Access to the Internet, both wired and wireless, at BU was intermittently unavailable. Full service has been restored….
Resolved: BU Web Search is currently unavailable
Monday, October 20th, 2014
Clients will not be able to use the BU Web Search….
Resolved: WebDev access to update non WordPress websites are currently unavailable.
Thursday, October 16th, 2014
Webdev access for updating non-BU websites as well as accessing files within AFS was unavailable….
Beginning Tuesday, faculty and student employees will be enrolled in Duo Security for BUworks
Thursday, October 9th, 2014
Beginning Tuesday, October 14, all BU employees, including faculty and student employees, will be automatically enrolled in Duo Security for the BUworks Central Portal at www.bu.edu/buworkscentral. If you are not already enrolled in Duo, you will be prompted to enroll a device the first time you attempt to log in on or after October 14….