Resolved: Telephone service partially unavailable at 1 Silber Way & 595 Commonwealth Ave
Thursday, July 25th, 2013
Incident Discovery Time: 09:50am on 07/25/2013
Time of Resolution: 12:00pm on 07/26/2013
Services Impacted: Telephone Services
Description of Impact
Telephone service for some clients at 1 Silber Way and 595 Commonwealth Ave was unavailable.
Incident Description and Resolution
IS&T teams have resolved the incident with vendor support.
If you continue to have issues, please contact the IT Help Center.
Previous Update
Update Time: 02:37pm on 07/25/2013
Verizon is currently working on the issue with IS&T teams and service is expected to be restored soon.
Next Update: upon resolution of this incident
Previous Update
Incident Discovery Time: 09:50am on 07/25/2013
Services Impacted: Telephone Services
Description of Impact
Telephone service for some clients at 1 Silber Way and 595 Commonwealth Ave is unavailable.
Current Status
IS&T teams have not yet identified the cause of the incident, but are investigating.
Next Update: upon resolution of this incident