Welcome to Orientation!
Thursday, May 31st, 2012
We look forward to meeting incoming parents and families @BUOrientation @theGSU on Thursday mornings through July. See you there!
Resolved: BUworks salary statements temporarily unavailable
Thursday, May 31st, 2012
Incident Discovery Time: 08:25am on 05/31/2012 Time of Resolution: 08:28am on 05/31/2012 Services Impacted: BUworks (SAP) Description of Impact Salary statements for all BU employees were temporarily unavailable. Incident Description and Resolution IS&T teams have resolved the incident by clearing a file overflow issue. If you continue to have issues, please contact the IT Help…
Resolved: SSW FileMaker server unavailable
Wednesday, May 30th, 2012
Incident Discovery Time: 01:11pm on 05/30/2012 Services Impacted: FileMaker Description of Impact The School of Social Work’s FileMaker server was unavailable. Current Status IS&T teams have resolved the issue. This post will be updated once this issue has been resolved….
MGHPCC: Terascale Computing Meets Social Engineering
Tuesday, May 29th, 2012
The May 2012 issue of IEEE Spectrum highlights the social and collaborative innovations of the Massachusetts Green High Performance Computing Center. IEEE Spectrum: How to Stuff Five Universities into One Computer Center More information about MGHPCC is available on TechWeb….
Resolved: MyPrint unavailable
Tuesday, May 29th, 2012
Time of Resolution: 02:42pm on 05/29/2012
MyPrint was unavailable.
IS&T teams have resolved the incident.
…
MyPrint is currently unavailable
Tuesday, May 29th, 2012
Description of Impact Clients using MyPrint will not be able to print. Incident Description and Resolution IS&T teams are actively working on this issue. This incident will be updated when this issue has been resolved…
Resolved: Service Impacting Incident: Service Now degraded service
Wednesday, May 23rd, 2012
The Service Now ticketing system had temporarily experienced slowness…
Resolved – Service Impacting Incident: Sites using dbin were temporarily unavailable
Wednesday, May 16th, 2012
Applications and web pages using dbin were temporarily unavailable. Full access has been restored….
Graduating students keep the BU Google Apps account
Tuesday, May 15th, 2012
2012 alumni will have continued access to their account hosted on BU Google Apps after graduation. Alternatively, use the Email Forwarding System to set up login@bu.edu as an address that forwards to an external email account. Please write to ithelp@bu.edu if you have any questions. Best wishes from IS&T!…
DO NOT RESPOND to “IMPORTANT NOTICE” phishing message
Saturday, May 12th, 2012
Please do not respond to a recent message that appears to come from the IT Help Center (ithelp@bu.edu) with the Subject “IMPORTANT NOTICE.” Although this message contains BU logos and a sender address that make it seem legitimate, it is a phishing message. Learn more…