Mainframe Shutdown Update: Key Changes for Faculty and Staff from the VP, IS&T & CIO

Thursday, July 10th, 2025

Dear Colleagues, I would like to take a moment to update you on a significant initiative that has been a priority for IS&T and the University for over a decade: the replacement and retirement of our mainframe and legacy application systems. Our journey began in 2011 with the implementation of SAP for Finance and HR…

Email Service Disruption – Users Unable to Access Mailboxes

Thursday, July 10th, 2025

Email Service Disruption – Users Unable to Access Mailboxes…

RESOLVED – Blackboard Kaltura Video Loading Issue

Monday, July 7th, 2025

Blackboard Kaltura Video Loading Issue…

BU Information Security Awareness: Travel tips

Monday, June 30th, 2025

As many of us head out for summer travel, it’s important to keep your personal and University data secure—no matter where your adventures take you. Here are a few simple tips to help protect your digital life while you’re on the go: Avoid Public Wi-Fi: Use a secure hotspot or VPN instead of public Wi-Fi…

RESOLVED: CAMED SITE IS DOWN

Friday, June 27th, 2025

CAMED Site (http://bumc.bu.edu/camed) was slow to load and became unreachable. Performance started to degrade around 7:45AM and became significant at around 8:45AM. The site was reported as unreachable around 10:15AM. Teams were notified and were able to resolve the issue shortly after it was reported….

Resolved: Intermittent Slowness on MyBUStudent

Tuesday, June 24th, 2025

Intermittent Slowness on MyBUStudent…

Resolved: Intermittent Email Delays

Tuesday, June 10th, 2025

We are experiencing intermittent email delivery issues….

Resolved: Cisco VPN was down

Monday, June 9th, 2025

The cause was determined to be an expired SSL certificate….

Resolved: E-Mail Delivery Delays

Wednesday, June 4th, 2025

Email delivery to @bu.edu addresses was delayed….

Resolved: Elements of BU.edu Websites Unavailable

Tuesday, June 3rd, 2025

Images, custom style sheets, and Gravity Forms file uploads were unavailable on www.bu.edu websites….