RESOLVED: BUMC Campus Power Outage

Wednesday, May 14th, 2025

Incident Discovery Time: 02:50pm on 05/14/2025 Incident Resolution Time: 03:27pm on 05/14/2025 Services Impacted: Network Services Description of Impact The BUMC Campus was without power and had limited networking capabilities for about 40 minutes. This was most likely related to a larger power outage affecting South Boston which is also now resolved….

Resolved: BU websites are intermittently unavailable.

Wednesday, May 7th, 2025

BU websites are intermittently unavailable.

RESOLVED: Power Outage – Manhole Explosion on Comm Ave Impacting West Campus

Friday, May 2nd, 2025

Power Outage – Manhole Explosion on Comm Ave Impacting West Campus…

RESOLVED: Jscape Servers Service Outage

Thursday, May 1st, 2025

Jscape Servers Service Outage…

RESOLVED: Multiple Incoming Exchange Students Experiencing School Registration Errors

Tuesday, April 29th, 2025

Multiple Incoming Exchange Students Experiencing School Registration Errors…

Resolved: myfitrec website was down

Thursday, April 24th, 2025

The root cause of this incident has been identified as a database error….

RESOLVED: Course Evaluations are unavailable

Thursday, April 24th, 2025

IS&T teams have resolved the incident by performing an emergency maintenance in collaboration with the vendor today….

Resolved: Unable to access the Blue Course Evaluations system

Wednesday, April 23rd, 2025

Incident Discovery Time: 02:10pm on 04/23/2025 Time of Resolution: 02:45pm on 04/23/2025 Services Impacted: Assessment Systems Description of Impact Users were unable to access the Blue Course Evaluations system. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is under investigation. If you continue to have issues,…

Resolved: Onbase was unavailable

Wednesday, April 23rd, 2025

Clients are receiving an “unauthorized_client” error….

Resolved: The online registration system at Fitrec was unavailable

Tuesday, April 22nd, 2025

The Fitrec team were able to resolve the issue, working with their vendors….