Resolved: BU website is unresponsive

Tuesday, October 8th, 2019

BU.EDU unavailable…

Resolved: Main support portal currently experiencing issues

Wednesday, October 2nd, 2019

Boston University’s main support contact was experiencing issues passing on the support requests to various support groups on campus. Full service has been restored….

Resolved: Some BU web services are unavailable, this included BU Maps and other phpbin sites.

Monday, September 16th, 2019

Some BU web services are unavailable, this included BU Maps and other phpbin sites.

Resolved – All BU website were unreachable from with the BU network. Sites were reachable from external networks.

Monday, September 16th, 2019

All BU website were unreachable from with the BU network. Sites were reachable from external networks.

Resolved: Some BU web services are unavailable. This included BU Maps and web searches from the main www.bu.edu page.

Monday, April 15th, 2019

Some BU web services are unavailable. This included BU Maps and web searches from the main www.bu.edu page….

Resolved: Websites on BU domain were temporarily unavailable

Thursday, November 1st, 2018

Websites on the BU domain were unavailable today between approximately 12:30 pm and 12:50 pm. Full service has been restored….

Resolved: Websites on www.bu.edu were unavailable.

Friday, October 19th, 2018

Resolved: Websites on www.bu.edu were unavailable. Service has been fully restored….

Resolved: We have seeing inconsistent access to BU websites with clients receiving 403 Forbidden errors.

Tuesday, August 14th, 2018

Resolved: We have seeing inconsistent access to BU websites with clients receiving 403 Forbidden errors….

Resolved: BU Web Search function is currently unavailable.

Wednesday, July 25th, 2018

Resolved: BU Web Search function is currently unavailable….

July 2018 BU WordPress Upgrade

Thursday, July 5th, 2018

On Sunday morning, July 8, 2018 starting shortly after midnight, teams from IS&T will upgrade BU WordPress, updating from version 4.6.9 to version 4.9.6.  The following changes and new features will be deployed with this upgrade. If you have questions or concerns about this work, please contact the IT Help Center. WordPress Customizer “Additional CSS” and BU’s…