Archive for the ‘Uncategorized’ Category

There was a critical issue with multiple blades in VCenter. These blades were reporting as down. We were actively working to resolve this issue and provided updates as soon as possible….

A report was received from the client indicating that they were unable to detect the eduroam or 802.1x networks on their devices. It appeared that other individuals in their offices were also encountering the same issue….

Clients who used Outlook for Windows Add-ins that authenticated with Shib/Duo ran into an add-in error message. This was most prevalent with the Zoom scheduling add-in due to its frequent usage, but we generalized this to an underlying issue with Duo Universal and WebView2….

We are experiencing access issue with some BUworks Employee Self-Service sections…

The Links were intermittently unavailable….

Access to software.bu.edu is unavailable.
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We are currently facing a delay in synchronizing Active Directory (AD) from our on-premises system to Microsoft Office 365 servers. This delay is affecting various functions, including password changes and the provisioning of O365 accounts….

Please be advised that Information Services & Technology will perform its annual wireless certificate update on Friday, June 9th. This certificate renewal is part of our continuing effort to improve wireless security across campus. WHAT DO I NEED TO DO? As part of this update, your device may prompt you to accept the new radius.bu.edu…

There were ongoing issues with the voicemail servers, resulting in failed attempts to call voicemail or reach certain call centers. This problem was directly related to CHG2001255….

The CRC campus was experiencing a power outage. The power has been successfully restored by Eversource, and all network devices are now operational….