Important Changes to Duo TODAY!
February 4, 2025: Boston University is no longer supporting text message or phone call options for Duo Multi-Factor Authentication (Duo MFA). Going forward, Duo Push via the Duo Mobile App will be the primary method for authentication. What This Means for You: If you’re already using Duo Push, no action is needed — everything will continue as…
Resolved: Huron Systems Are Down
Incident Discovery Time: 02:04pm on 01/21/2025 Time of Resolution: 03:45pam on 01/22/2025 Services Impacted: Researching Computing Description of Impact Please be aware that the Huron systems are currently down, affecting key applications such as IACUC, AOPs, and Researchers COI. Current Status IS&T teams have resolved the incident. Additional Information The cause of this incident was…
Resolved: Examsoft (Examplify) is experiencing issues
Examsoft (Examplify) is experiencing issues including login issues, upload issues, reporting issues and overall slowness in the Enterprise portal….
Azure Virtual Desktop Down/Degraded
Incident Discovery Time: 10:30am on 09/11/2024 Services Impacted: Server Infrastructure, Azure Virtual Desktop Down/Degraded Description of Impact This is impacting access to the Common Lab, other VM pools, and all virtualized applications. Current Status Microsoft has not yet identified the cause of the incident, but are investigating. Next Update: 12:00am…
Resolved: Questrom website was offline
The web team is working with the vendor to resolve this issue….
Resolved: Course Evaluation (Blue) is not allowing the viewing of the results
Course Evaluation (Blue) is not allowing the viewing of the results for those that have received notice that results are available….
Resolved: Kaltura Service Outage
Kaltura Service Outage…
Research Computing Shared Computing Cluster (SCC) Downtime – May 22 to May 24, 2024
Scheduled Annual Downtime The SCC will be offline from Wednesday, May 22, 7 am to Friday, May 24, 9 am while the MGHPCC, which houses the SCC, undergoes scheduled annual maintenance. Downtime: May 22, 7 am to Friday, May 24, 9 am. Systems Impacted: SCC (login and batch nodes, home directories and project disk space),…
Resolved: Reports of errors when trying to access the Links (StudentLink, ShareLink, FacultyLink).
Reports of errors when trying to access the Links (StudentLink, ShareLink, FacultyLink).
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Resolved: Reports of sporadic access issues to multiple systems including WEbEx, Cisco phones, and some BU websites.
Reports of sporadic access issues to multiple systems including WEbEx, Cisco phones, and some BU websites.
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