Resolved: Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.

Sunday, January 10th, 2021

Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.

Resolved: Tuition remissions is unavailable.

Sunday, January 10th, 2021

Tuition remissions is unavailable….

Resolved Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.

Sunday, January 10th, 2021

Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.

Resolved: Emails sent to Office 365 email accounts with email forwarding turned on are being rejected.

Friday, January 8th, 2021

Emails sent to Office 365 email accounts with email forwarding turned on are being rejected. This only affects the forwarding emails and not accounts that do not have forwarding enabled….

Resolved: Some applicants are currently unable to access to MyBU Applicant portal.

Wednesday, January 6th, 2021

Some applicants are currently unable to access to MyBU Applicant portal. Impacted clients are unable to login with the error message: “The username you entered could not be identified”…

Resolved: IST-SQL12 is unavailable. This affects some SQL Service applications.

Tuesday, December 15th, 2020

IST-SQL12 is unavailable. This affects some SQL Service applications.

Resolved: MyBUworks interface is currently returning an error and is unavailable.

Wednesday, December 2nd, 2020

MyBUworks interface is currently returning an error and is unavailable. You can access BUworks at https://ppo.buw.bu.edu/.

Resolved: DUO is reporting intermittent delivery delays with some SMS messages to US phone numbers.

Monday, November 30th, 2020

DUO is reporting intermittent delivery delays with some SMS messages to US phone numbers.

Scheduled Outage: MyBU Applicant Portal/Applicant Link on Thursday, November 12th, from 10:00am to 2:30pm

Thursday, November 12th, 2020

Please be advised that MyBU Applicant Portal/Applicant Link will be unavailable Thursday, November 12th, from 10:00am to 2:30pm. If you experience issues with access after 4:00 pm on November 12th, please contact the IT Help Center….

Resolved: BUworks is experience issues access the modules, such as Employee Self Service and Manager Self Service.

Tuesday, October 27th, 2020

BUworks is experience issues access the modules. Clients can log in but areas such as Employee Self Service and Manager Self Service will not fully load….