Incident: TerrierWeb Unavailable
TerrierWeb, which provides access to Terrier Card photo uploads, and other services, is unavailable….
Resolved: FacultyLink / FacultyStaff Link Unavailable
Clients attempting to access FacultyLink or Faculty/Staff Link are encountering a UISCGI error message after authentication….
Resolved Guest WiFi: Intermittent Connectivity
Connectivity to the Guest WiFi was intermittently unavailable….
Resolved: Microsoft Teams Images not loading
Some users were unable to send or receive images in Microsoft Teams. Users might receive the error message ‘Failed to open an image’….
Resolved: Wireless Network Issue Affecting Graduation Housing
Wireless Network Issue Affecting Graduation Housing. …
Resolved: Active Directory Sync Issue Affecting Access to Some BU Services
Active Directory Sync Issue Affecting Access to Some BU Services
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Resolved: Broadcast email outage.
Broadcast email outage….
Resolved: Due to an Active Directory sync issue, signing into some BU services are currently unavailable.
Cisco Finesse portal outage. IS&T is currently working with the vendor….
CrowdStrike update & security brief
Thanks to a huge effort by the IT Help Center and our local IT Partners, swift and significant progress has been made to rectify the effects of the outage at Boston University. However, as it typically happens with major global events, threat actors have jumped on the opportunity, leveraging the chaos. Dozens of domains referencing…
Windows Computers Blue Screening or Stuck at Recovery Due to CrowdStrike Update – Steps to Resolve Issue
Windows computers are blue screening and when rebooted loop back to the bluescreen due to a CloudStrike file update.
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