Resolved: Examsoft (Examplify) is experiencing issues

Monday, November 4th, 2024

Examsoft (Examplify) is experiencing issues including login issues, upload issues, reporting issues and overall slowness in the Enterprise portal….

Resolved: call centers on both campuses were down

Friday, November 1st, 2024

IS&T teams have resolved the incident….

Diploma Information

Wednesday, October 30th, 2024

Some students are receiving a task in MyBU to submit their diploma information, but then are getting SQL errors when they attempt to do so….

Resolved: Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed.

Monday, October 21st, 2024

Ariba (Terrier Marketplace) is currently experiencing an issue that may prevent some transactions from being processed….

Resolved: Finance/HR/Procurement Systems, MyBUWorks Inaccessible

Tuesday, October 8th, 2024

Incident Discovery Time: 08:20am on 10/08/2024 Time of Resolution: 03:10am on 10/06/2024 Services Impacted: Finance/HR/Procurement Systems, MyBUWorks Description of Impact/Resolution MyBUWorks (bu.edu/mybuworks) was inaccessible, affecting guided buying and other functions located on the platform. BUWorks (ppo.buw.bu.edu) was working. Current Status IS&T teams have resolved the issue….

Resolved: EZproxy Unavailable

Sunday, October 6th, 2024

EZProxy, the service responsible for facilitating access to Library resources and electronic journals was unavailable with an expired certificate….

Resolved: BUWorks Central Expired Certificate

Sunday, October 6th, 2024

The BUWorks Central Portal certificate has expired. Clients attempting to access the Portal will encounter an expired certificate or server untrusted warning page when attempting to access it/…

RESOLVED: BU Blackboard Learn site – Performance issue – US East region

Sunday, September 22nd, 2024

BU Blackboard Learn site – Performance issue – US East region…

RESOLVED: Inbound Email Delivery Delays to BU.edu Addresses

Wednesday, September 18th, 2024

Inbound Email Delivery Delays to BU.edu Addresses…

Resolved: Azure Virtual Desktop outage.

Monday, September 16th, 2024

Azure Virtual Desktop outage….