RESOLVED: BU Blackboard Learn site – Performance issue – US East region

Sunday, September 22nd, 2024

BU Blackboard Learn site – Performance issue – US East region…

RESOLVED: Inbound Email Delivery Delays to BU.edu Addresses

Wednesday, September 18th, 2024

Inbound Email Delivery Delays to BU.edu Addresses…

Resolved: Azure Virtual Desktop outage.

Monday, September 16th, 2024

Azure Virtual Desktop outage….

Azure Virtual Desktop Down/Degraded

Wednesday, September 11th, 2024

Incident Discovery Time: 10:30am on 09/11/2024 Services Impacted: Server Infrastructure, Azure Virtual Desktop Down/Degraded Description of Impact This is impacting access to the Common Lab, other VM pools, and all virtualized applications. Current Status Microsoft has not yet identified the cause of the incident, but are investigating. Next Update: 12:00am…

Resolved: BUworks Central Portal and other services such as some wifi connections may be unavailable.

Tuesday, September 3rd, 2024

BUworks central portal is unavailable….

Incident: TerrierWeb Unavailable

Friday, August 16th, 2024

TerrierWeb, which provides access to Terrier Card photo uploads, and other services, is unavailable….

Resolved: FacultyLink / FacultyStaff Link Unavailable

Thursday, August 15th, 2024

Clients attempting to access FacultyLink or Faculty/Staff Link are encountering a UISCGI error message after authentication….

Resolved Guest WiFi: Intermittent Connectivity

Friday, August 9th, 2024

Connectivity to the Guest WiFi was intermittently unavailable….

Resolved: Microsoft Teams Images not loading

Tuesday, August 6th, 2024

Some users were unable to send or receive images in Microsoft Teams. Users might receive the error message ‘Failed to open an image’….

Resolved: Wireless Network Issue Affecting Graduation Housing

Friday, August 2nd, 2024

Wireless Network Issue Affecting Graduation Housing. …