Incident Discovery Time: 08:00am on 04/10/2025 Time of Resolution: 09:00am on 04/10/2025 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

BUworks was currently unavailable. Clients are receiving an error (500 Internal Server Error) when logging in. The issue has been resolved

Incident Description and Resolution

IS&T teams have resolved the incident.

Additional Information

You may need to clear browser cache and cookies or restart the browser to access BUworks. If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 08:00am on 04/10/2025 Services Impacted: Finance/HR/Procurement Systems

Description of Impact

BUworks is currently unavailable. Clients are receiving an error (500 Internal Server Error) when logging in.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 09:30am