Resolved: Incident – OnBase is back online.

Saturday, April 1st, 2023

Our OnBase Service and our ability to access it through IDP/shibboleth issue have been resolved by the Vendor….

Resolved: Content Unavailable in Terrier eDevelopment

Monday, March 27th, 2023

Skillsoft content in the Terrier eDevelopment platform was unavailable. Content developed by Boston University remained available on the platform throughout the partial outage….

Resolved: OnBase web client is not available.

Thursday, March 16th, 2023

OnBase web client was not available….

Research Computing Shared Computing Cluster (SCC) Downtime – March 7, 2023

Friday, March 3rd, 2023

The Shared Computing Cluster (SCC) will be offline from Tuesday, March 7, 9am to 5 pm for networking maintenance. RCS will post updates before, during, and after the downtime at https://www.bu.edu/tech/support/research/whats-happening/updates/ Downtime: Tuesday, March 7, 9 am to 5 pm. Systems Impacted: SCC (login and batch nodes, home directories and project disk space), SCC OnDemand…

Resolved: Slowness on Mainframe Oracle databases.

Friday, March 3rd, 2023

Resolved: Oracle databases were experiencing latency that was causing associated applications (including Degree Advice) to run slowly….

Resolved: Onbase web client was down.

Tuesday, February 21st, 2023

IS&T teams worked with the vendor to resolve this issue….

Resolved: Kuali – Error: 503 Service Temporarily Unavailable

Friday, February 10th, 2023

Kuali Service are back online…

Issues with Google shared drive

Tuesday, January 31st, 2023

Incident Discovery Time: 03:15pm on 01/31/2023 Services Impacted: Storage & Backup Services Description of Impact We were experiencing issues with the Google Shared Drive. The error message that was being received is that the drive is over its “100GB limit”. Current Status The issue with Google Shared Drive has been resolved. Next Update: 07:35pm Previous…

Resolved: Network services are degraded or unavailable across all campuses.

Thursday, January 26th, 2023

Network services are degraded or unavailable across all campuses.

Resolved: Reports of network issues across all campuses.

Thursday, January 26th, 2023

Reports of network issues across all campuses….