Resolved: Intermittent issues with BU sites
Incident Discovery Time: 10:48am on 04/11/2023 Services Impacted: Websites Description of Impact We received reports that bu.edu sites was experiencing intermittent issues. Current Status The issue has been resolved. Additional Information If you continue to have issues, please contact the IT Help Center. Next Update: 12:00pm Previous Update…
Resolved: Ariba (Terrier Marketplace) is unavailable.
Ariba (Terrier Marketplace) is unavailable.
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Planned BUworks Outage: April 9th
Please be advised that on Sunday, April 9, 2023, BUworks Finance, Human Resources, and Procurement services will undergo a scheduled downtime from 8:00 am to 4:00 pm. This is necessary to perform updates to the BUworks platform. During this time, all BUworks services will be unavailable. This includes time entry submission and approval, paystub viewing,…
Resolved: Concur functionality issues
Incident Discovery Time: 11:00am on 04/05/2023 Time of Resolution: 03:11pm on 04/05/2023 Services Impacted: Finance/HR/Procurement Systems Description of Impact We were experiencing some issues that affected Concur’s functionality. Incident Description and Resolution The vendor has resolved the incident. If you continue to have issues, please contact the IT Help Center. Previous Update Incident Discovery Time:…
Resolved: Incident – OnBase is back online.
Our OnBase Service and our ability to access it through IDP/shibboleth issue have been resolved by the Vendor….
Resolved: Content Unavailable in Terrier eDevelopment
Skillsoft content in the Terrier eDevelopment platform was unavailable. Content developed by Boston University remained available on the platform throughout the partial outage….
Resolved: OnBase web client is not available.
OnBase web client was not available….
Research Computing Shared Computing Cluster (SCC) Downtime – March 7, 2023
The Shared Computing Cluster (SCC) will be offline from Tuesday, March 7, 9am to 5 pm for networking maintenance. RCS will post updates before, during, and after the downtime at https://www.bu.edu/tech/support/research/whats-happening/updates/ Downtime: Tuesday, March 7, 9 am to 5 pm. Systems Impacted: SCC (login and batch nodes, home directories and project disk space), SCC OnDemand…
Resolved: Slowness on Mainframe Oracle databases.
Resolved: Oracle databases were experiencing latency that was causing associated applications (including Degree Advice) to run slowly….
Resolved: Onbase web client was down.
IS&T teams worked with the vendor to resolve this issue….