bu.edu/link is down

Friday, June 2nd, 2023

Incident Discovery Time: 12:57am on 06/02/2023 Time of Resolution: 01:48pm on 06/02/2023 Services Impacted: Websites Description of Impact The bu.edu/link websites were down. Clients were receiving a “Forbidden” message. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information The cause of this incident is currently under investigation. If you continue to have…

Research Computing Shared Computing Cluster (SCC) Downtime – June 5 to June 7, 2023

Friday, June 2nd, 2023

The Shared Computing Cluster (SCC) will be offline June 5 – 7, 2023 while the Massachusetts Green High Performance Computing Center (MGHPCC), which houses the SCC, undergoes scheduled annual maintenance….

Resolved: On-Campus VPN Disconnects

Thursday, May 25th, 2023

There were reports from across the Charles River Campus that the On-Campus VPN was disconnecting, and preventing access to resources behind BU’s VPN….

Resolved: 210 Riverway – Network Offline due to Power Outage

Wednesday, May 24th, 2023

210 Riverway (Peabody Hall) experienced a power outage, which disconnected both wired and wireless service within the building.

Resolved: Office 365 Delayed Delivery Error Message

Wednesday, May 24th, 2023

There were client reports of an error message being generated shortly after the sending of some mail via BU’s Office365 environment. The error message stated: “Delivery is delayed to these recipients or groups”….

Resolved: Huron applications are back to service, and users are able to log in.

Monday, May 15th, 2023

Huron applications IACUC, AOPS, and COI are down. Users are unable to log in and are getting error messages that accounts are disabled….

Resolved: Terrier eDevelopment is unavailable.

Friday, May 12th, 2023

Terrier eDevelopment is unavailable.

Planned BUworks Outage: May 7th, from 8:00 am to 6:00 pm.

Tuesday, May 2nd, 2023

Please be advised that on Sunday, May 7, 2023, BUworks Finance, Human Resources, and Procurement services will undergo a downtime from 8:00 am to 6:00 pm. This is necessary to perform updates to the BUworks platform. During this time, all BUworks services will be unavailable. This includes time entry submission and approval, paystub viewing, journal…

Resolved: The BU Guest wireless network was down

Sunday, April 30th, 2023

IS&T teams have resolved the incident….

Resolved: Multiple services at BU are currently down.

Thursday, April 27th, 2023

This issue is resolved….