Resolved: Network Service restored at 725 Comm Ave – CAS Bldg

Wednesday, December 6th, 2023

Client reported WiFi and wired Network outage on CAS building. The network issue is resolved, and the services are restored.

Resolved: Issue with Employee Data Entries Disappearing in BUWorks after Saving

Monday, December 4th, 2023

Issue with Employee Data Entries Disappearing in BUWorks after Saving is resolved.

Resolved: Attempts to login to both the OnBase Web & Unity client are failing after the BU page.

Tuesday, November 21st, 2023

Attempts to login to both the OnBase Web & Unity client are failing after the BU page….

Resolved: Shared Computing Cluster (SCC) – System was Partially Down due to a power outage

Saturday, November 18th, 2023

Power has been fully restored to the data center, and SCC compute nodes are now available….

Resolved: MyPrint is currently unavailable.

Thursday, November 16th, 2023

MyPrint is currently unavailable.

Resolved: SailPoint – Temporary 504 Gateway Error

Wednesday, November 15th, 2023

SailPoint: Temporary 504 Gateway Error …

Restored: BU Web Print Website is restored. MS SQL DB are restored.

Tuesday, November 14th, 2023

BU Web Print Website is restored. MS SQL DB are up and running as expected….

Resolved: Service Interruption at bu.edu/myaccount and bu.edu/myidentity

Tuesday, November 14th, 2023

The services at bu.edu/myaccount and bu.edu/myidentity were experiencing intermittent availability.

Resolved: 25Live Unavailable

Thursday, November 2nd, 2023

25Live was unavailable with a “Connection Reset” error message….

Resolved: BU Google Mail Redirect Returning Error

Monday, October 30th, 2023

The redirect for BU Google Mail (https://www.bu.edu/google) is not currently functioning….