Resolved: Power outage in the Shared Computing Cluster

Monday, December 18th, 2023

At 9:15 am power was restored to the SCC racks. RCS Systems Team successfully restored SCC operations by 10:15 am….

Resolved: Adobe License Tool malfunction

Monday, December 18th, 2023

Affected clients were corrected in the AdobeCC License tool and notified of the correction via email….

Resolved: Incident: MyBUIdentity unavailable

Saturday, December 16th, 2023

MyBUIdentity is currently experiencing a service disruption….

Resolved: Integration Services Incident Impacting Data Loads

Thursday, December 14th, 2023

There was a degradation in underlying integration services for BU. …

Resolved: Network Service restored at 725 Comm Ave – CAS Bldg

Wednesday, December 6th, 2023

Client reported WiFi and wired Network outage on CAS building. The network issue is resolved, and the services are restored.

Resolved: Issue with Employee Data Entries Disappearing in BUWorks after Saving

Monday, December 4th, 2023

Issue with Employee Data Entries Disappearing in BUWorks after Saving is resolved.

Resolved: Attempts to login to both the OnBase Web & Unity client are failing after the BU page.

Tuesday, November 21st, 2023

Attempts to login to both the OnBase Web & Unity client are failing after the BU page….

Resolved: Shared Computing Cluster (SCC) – System was Partially Down due to a power outage

Saturday, November 18th, 2023

Power has been fully restored to the data center, and SCC compute nodes are now available….

Resolved: MyPrint is currently unavailable.

Thursday, November 16th, 2023

MyPrint is currently unavailable.

Resolved: SailPoint – Temporary 504 Gateway Error

Wednesday, November 15th, 2023

SailPoint: Temporary 504 Gateway Error …