Resolved: Known Issues with BUworks in Procurement
The following issues originating with the BUworks year end support pack update have all been resolved as of 12/21/18: Use of 3 step shopping cart results in “500 Internal Server Error” For best results use Professional version of the shopping cart Output of Purchase Orders does not reflect addresses that are changed Procurement: Print Preview…
RESOLVED: Turnitin Application in Blackboard was Unavailable
RESOLVED: Turnitin Application in Blackboard was Unavailable…
Service Restored: Planned BUworks Outage – December 7th – 9th
The planned maintenance outage is over and service has been restored. If you continue to experience access issues, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357). Thank you for your patience during the upgrade process. —— Previous Updates ——- Please be advised that BUworks services will have…
Resolved: Wireless issues reported at Peabody Hall – 210 Riverway on the Fenway campus
Resolved: Wireless issues reported at Peabody Hall – 210 Riverway on the Fenway campus…
Resolved: Some online BU resources like websites are intermittently unavailable
Online BU resources (i.e. websites, web applications, BUworks (SAP)) were intermittently unavailable. The BUMC website (bumc.bu.edu) was completely unavailable throughout this incident. Full service has been restored….
Resolved: BUworks shopping cart approval issues
There is currently an issue with the shopping carts approval work-list accessed within BUworks (SAP)….
Completed: BUworks (SAP) unavailable due to maintenance
Maintenance Start Time: 05:00pm on 11/17/2018 Maintenance End Time: 01:00am on 11/18/2018 Services Impacted: BUworks (SAP) Description of Impact BUworks (SAP) was offline for maintenance between 5:00 pm on Saturday, November 17th and 1:00 am on Sunday, November 18th. Additional Information Full service was restored at 1:00 am on Sunday, November 18th. You may need…
Resolved: Network printing is unavailable for printing other than MyPrint. MyPrint is available.
Resolved: Network printing is unavailable for printing other than MyPrint. MyPrint is available….
Resolved: Terrier Marketplace is currently heavily degraded
The Terrier Marketplace, accessed through the Procurement tab of SAP, was heavily degraded. Full service has been restored….
Resolved: Wireless issues reported at 11 Buswell Street and 146 Commonwealth Avenue
There were reports of wireless being unavailable at 11 Buswell Street and 146 Commonwealth Avenue. Full service has been restored at both locations….