Incident Discovery Time: 09:10am on 11/20/2018
Time of Resolution: 10:19am on 11/20/2018
Services Impacted: Other – see description

Description of Impact

Online BU resources (i.e. websites, web applications, BUworks (SAP)) were intermittently unavailable. The BUMC website (bumc.bu.edu) was completely unavailable throughout this incident. Full service has been restored.

Incident Description and Resolution

IS&T teams have resolved the incident.

If you continue to have issues, please contact the IT Help Center.

Previous Update

Incident Discovery Time: 09:10am on 11/20/2018 Services Impacted: Other – see description

Description of Impact

Online BU resources (i.e. websites, web applications, BUworks (SAP)) are intermittently unavailable.

Current Status

IS&T teams have not yet identified the cause of the incident, but are investigating. Next Update: 10:15am