Resolved: Graduation Application Services Unavailable

Thursday, January 14th, 2021

IS&T has confirmed that the Graduate applicant portals, Undergraduate transfer portal, and WebAdMIT are now all available….

Resolved: BU Websites were Unavailable

Thursday, January 14th, 2021

For a period of about 15 minutes this morning BU websites were unavailable….

Resolved: Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.

Sunday, January 10th, 2021

Clients are receiving the error “Web Login Service – Message Security Error” when trying to access Qualtrics.

Resolved: Tuition remissions is unavailable.

Sunday, January 10th, 2021

Tuition remissions is unavailable….

Resolved Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.

Sunday, January 10th, 2021

Some employees are not receiving the Symptom Confirmation email after completing the daily attestation.

Boston University Not Affected by SolarWinds Compromise

Friday, January 8th, 2021

Boston University not affected by SolarWinds compromise: You may have heard on about recent exposures in SolarWinds that have impacted numerous federal agencies such as the U.S. Department of the Treasury and Departments of Homeland Security, State, Defense and Commerce. While several universities have reportedly been impacted, Boston University discontinued use of SolarWinds in 2018…

Resolved: Some applicants are currently unable to access to MyBU Applicant portal.

Wednesday, January 6th, 2021

Some applicants are currently unable to access to MyBU Applicant portal. Impacted clients are unable to login with the error message: “The username you entered could not be identified”…

Planned Mainframe Outage – January 9th – 10th 2021

Tuesday, January 5th, 2021

Please be advised that IS&T will have a scheduled outage to replace the mainframe system beginning at 8 p.m. on Saturday, January 9, 2021 through 9:00 a.m. Sunday, January 10, 2021. This upgrade will increase our processing capacity on the mainframe, allowing us to provide an improved level of performance to our users, even during…

Resolved: Clients were unable to log in to MyBU Portal

Tuesday, December 29th, 2020

BU Applicants who created accounts after 10pm EST on 12/28 were unable to log in to MyBU Applicant portal. Impacted clients received the error message: “The username you entered could not be identified”….

Resolved: OnBase Is Currently Unavailable

Wednesday, December 23rd, 2020

OnBase was unavailable. Full service has been restored….