Resolved: My Media (Kaltura) is unavailable.

Wednesday, February 10th, 2021

My Media (Kaltura) is unavailable….

Resolved: Law school is experiencing an issue with their Echo360 devices and control systems due to network connection in the control room.

Wednesday, February 10th, 2021

Law school is experiencing an issue with their Echo360 devices and control systems due to network connection in the control room….

Resolved: Clients receiving an error message when trying to log into BUMC VPN.

Monday, February 8th, 2021

Clients receiving an error message when trying to log into BUMC VPN.

Resolved: Study room reservation system/BUMC databases

Sunday, February 7th, 2021

Students were unable to reach the room reservation system at https://wwwapp.bumc.bu.edu/StudentRoomScheduling . At least two BUMC employees were unable to access their databases as well….

Latest Zoom Updates

Tuesday, January 26th, 2021

Looking to take your Zoom meetings to the next level this semester? Zoom is constantly releasing features and updates to improve your meeting experience. Here are some highlights from the past few months. Live Transcription Automatic, in-meeting live transcription is now available at Boston University. While not a replacement for captioning accommodations, live transcripts allow…

Resolved: Wired and Wireless Internet Currently Unavailable on Fenway Campus and 43 Hawes Street

Monday, January 25th, 2021

Wired and wireless Internet access was temporarily unavailable on the Fenway campus and 43 Hawes Street on the Charles River campus. Full service was restored at 6:15 am this morning….

Resolved: Wired and wireless access issues were reported on the Fenway campus as well as 43 Hawes street

Monday, January 25th, 2021

Wired and wireless access issues were reported on the Fenway campus as well as 43 Hawes street. Full services have been restored….

Resolved: Student Link: Students report an inability to drop classes. Adding classes does not appear to be affected

Sunday, January 24th, 2021

Students had reported an inability to drop classes from their schedule. That option has been restored. During this time, the ability to add classes to a schedule was not lost….

Resolved: Intermittent Access Issues for BU Websites from On Campus

Friday, January 22nd, 2021

There were intermittent access issues for BU websites from on campus for approximately one hour this morning. Non-BU websites appeared to be fully accessible from on campus. There did not appear to be any issues accessing BU websites from off campus. Full service has been restored….

Resolved: Graduation Application Services Unavailable

Thursday, January 14th, 2021

IS&T has confirmed that the Graduate applicant portals, Undergraduate transfer portal, and WebAdMIT are now all available….