Resolved: Blackboard is currently unavailable.

Wednesday, September 7th, 2022

Blackboard is currently unavailable.

Resolved: Delayed Delivery of Blackboard Learn Notifications to BU Email Addresses

Friday, September 2nd, 2022

Blackboard Learn email notifications (from do-not-reply@blackboard.com) were significantly delayed as a result of a mail reputation issue. Delayed messages sent since 1:00 pm today, 9/2/2022, are expected to begin delivery as of 4:55 pm….

Resolved: The Medical Campus VPN (VPN.BUMC.BU.EDU) was Unavailable

Wednesday, August 31st, 2022

The Medical Campus VPN (VPN.BUMC.BU.EDU) was unavailable….

Resolved: Internet Service is Currently Unavailable at 43 Hawes St in Brookline

Monday, August 29th, 2022

Internet Service was unavailable at 43 Hawes St in Brookline…

Patch now: Apple has released security updates fix vulnerabilities

Friday, August 19th, 2022

Apple has released emergency security updates to fix vulnerabilities exploited by attackers in an effort to hack iPhones, iPads, or Macs. As such, we are issuing this advisory to call this to your attention and asking you to update your devices now. IMPACT   The two vulnerabilities (CVE-2022-32894 & CVE-2022-32893) are the same for all three…

Zoom Sign-in Changes

Friday, August 19th, 2022

Zoom is now protected by Duo Two-Factor Authentication (2FA) when logging on. This update is part of an ongoing effort to protect University assets and information. Here are a few points to help you with this change:  Logging into Zoom with Google or dedicated Zoom email addresses and passwords is no longer be permitted. You…

Resolved: Qualtrics is not allowing SSO sign-on. BU clients cannot access Qualtrics at this time.

Wednesday, August 17th, 2022

Clients attempting to access BU Qualtrics (https://www.bu.edu/qualtrics) were encountering an SSO timeout error after login….

Resolved: Email notification of voicemail messages are not being sent.

Monday, August 1st, 2022

Email notification of voicemail messages are not being sent.

Student Patient Connect: Planned System Downtime

Monday, July 18th, 2022

Please be advised that Patient Connect will have scheduled outages on the following dates: Wednesday, July 20, 2022 between 9pm – 12am Tuesday July 26, 2022 between  9pm – 12am Wednesday, July 27, 2022 between 9pm – 12am Access to Patient Connect will be unavailable during the listed downtimes. We apologize for any inconvenience….

Resolved: Degree Advice Unavailable

Thursday, July 14th, 2022

Degree Advice was unavailable for a period of about 75 minutes….