Resolved: Reports of network issues across all campuses.

Thursday, January 26th, 2023

Reports of network issues across all campuses….

Resolved: MyMedia.bu.edu (Kaltura) is unavailable

Monday, January 23rd, 2023

MyMedia.bu.edu (Kaltura) is unavailable

Resolved: BU Links are unavailable

Friday, January 20th, 2023

Resolved: inconsistent access to The Links. The service has been fixed and The Links services are fully restored. …

Resolved: TutorTrac is back online.

Thursday, January 19th, 2023

TutorTrac is back online….

Resolved: Delays in Mail delivery

Thursday, January 19th, 2023

Resolved: Delays in Mail delivery…

Resolved: Integration which connects to legacy UISCGI is back to service.

Tuesday, January 17th, 2023

Integration which connects to legacy UISCGI is working again….

Resolved: Microsoft Team is experiencing access issue for some clients

Tuesday, January 17th, 2023

Microsoft Team was experiencing access issues for some clients. Microsoft reported the issue has since been resolved….

Resolved: WebEx phones are only intermittently working

Tuesday, January 10th, 2023

Softphones (Webex, Jabber) were intermittently working. Clients who are part of a call center could only have 1 or 2 people who could connect, and the rest could not….

Resolved: Degree Advice Unavailable

Tuesday, January 3rd, 2023

Degree Advice was unavailable. Clients attempting to access Degree Advice encountered a ‘Whitelabel’ error page….

LastPass Security Breach

Friday, December 23rd, 2022

IS&T is aware that LastPass, a commonly used password manager, has had a breach of security. This breach does not directly expose passwords that have been stored in the product, but LastPass has provided some recommended remediations in their customer notification: https://blog.lastpass.com/2022/12/notice-of-recent-security-incident/ We encourage members of our community who use the product to review the…