Microsoft security patch for Word, SharePoint, Office 365, and Office for Mac
In February, Microsoft released a patch for a critical vulnerability in Word, SharePoint, Office 365, and Office for Mac that could allow remote code execution. As such, we are issuing this advisory to call this to your attention and asking you to update your devices now. IMPACT The vulnerability CVE-2023-21716 is of low complexity and…
Research Computing Shared Computing Cluster (SCC) Downtime – March 7, 2023
The Shared Computing Cluster (SCC) will be offline from Tuesday, March 7, 9am to 5 pm for networking maintenance. RCS will post updates before, during, and after the downtime at https://www.bu.edu/tech/support/research/whats-happening/updates/ Downtime: Tuesday, March 7, 9 am to 5 pm. Systems Impacted: SCC (login and batch nodes, home directories and project disk space), SCC OnDemand…
Resolved: Slowness on Mainframe Oracle databases.
Resolved: Oracle databases were experiencing latency that was causing associated applications (including Degree Advice) to run slowly….
Hear My Name App Launches
We’ve created an innovative web application called Hear My Name to combat mispronunciations of names. Say it right with our new application developed by BUMC IT colleagues that amplifies all the BU community’s voices and identities! This application lets users record and share their name and pronunciation on websites and in email. It seamlessly integrates…
Planned ServiceNow Outage 2/17 11pm – 2/21
Update – ServiceNow is available. Emails sent to ithelp@bu.edu will be properly routed. Some functionality may not be available until Monday. Please be advised that our ticketing system ServiceNow will be unavailable starting 11pm on Friday, February 17 and will be back up Saturday, February 18. The ServiceNow website as well as emails to ithelp@bu.edu…
Fraudulent Email Awareness
Several fraudulent emails are being received by members of the BU community. This communication is to alert you to this particular fraud and to help you spot phishing emails in general. If you receive a suspicious email, forward it to abuse@bu.edu. Summary of Incident: BUPD is reminding our community to remain vigilant about fraud. Many…
Planned BUworks Outage: Sunday 2/12, 8 am – 1 pm
Please be advised that certain BUworks Finance, Human Resources, and Procurement services will have scheduled downtime on Sunday, February 12, 2023, from 8:00 am through 1:00 pm. This downtime is necessary to perform software updates to the BUworks platform. BUworks services, including time entry submission and approval, paystub viewing, journal entries, bank updates and address…
Resolved: Kuali – Error: 503 Service Temporarily Unavailable
Kuali Service are back online…
Issues with Google shared drive
Incident Discovery Time: 03:15pm on 01/31/2023 Services Impacted: Storage & Backup Services Description of Impact We were experiencing issues with the Google Shared Drive. The error message that was being received is that the drive is over its “100GB limit”. Current Status The issue with Google Shared Drive has been resolved. Next Update: 07:35pm Previous…
Resolved: Network services are degraded or unavailable across all campuses.
Network services are degraded or unavailable across all campuses.
…