Resolved: Campus Wide Internet Outage
Boston University experienced a campus-wide internet outage today across both the Charles River Campus and BUMC. Services are now restored restored, however there is an expected delay in email delivery through approximately 2:00pm EST 9/22/2023….
Resolved: Multiple Blades in VCenter Reporting as Unresponsive.
Multiple Blades in VC06 were reporting as unresponsive….
Duo was experiencing access issues.
The vendor resolved the incident….
Resolved: Multiple Blades in VCenter Reporting as Down and Unpingable
There was a critical issue with multiple blades in VCenter. These blades were reporting as down. We were actively working to resolve this issue and provided updates as soon as possible….
Resolved: Network Outage at 808 Comm Ave, 2nd Floor (Suite 255)
A report was received from the client indicating that they were unable to detect the eduroam or 802.1x networks on their devices. It appeared that other individuals in their offices were also encountering the same issue….
Resolved: Add-in Error Loading Duo Prompt in Outlook Add-ins
Clients who used Outlook for Windows Add-ins that authenticated with Shib/Duo ran into an add-in error message. This was most prevalent with the Zoom scheduling add-in due to its frequent usage, but we generalized this to an underlying issue with Duo Universal and WebView2….
Resolved: We are experiencing access issue with some BUworks Employee Self-Service sections
We are experiencing access issue with some BUworks Employee Self-Service sections…
Resolved: Links Unavailable
The Links were unavailable. Clients attempting to access the Links encountered a “Forbidden” error message….
Resolved: MyBU Applicant and MyBU Student currently unavailable
MyBU Applicant and MyBU Student were unavailable…
Resolved: OnBase outage.
On-Base available…