Resolved: Multiple services unavailable due to Amazon AWS outage. (Echo360, Ariba Guided Buying, Amazon Catalog, and others)
Multiple services unavailable due to Amazon AWS outage. (Echo360, Ariba Guided Buying, Amazon Catalog, and others)…
Resolved: Microsoft Teams is not sending communications.
IS&T teams have not yet identified the cause of the incident, but are investigating….
Resolved: My Media (Kaltura) is unavailable.
My Media (Kaltura) is unavailable….
Latest Zoom Updates
Looking to take your Zoom meetings to the next level this semester? Zoom is constantly releasing features and updates to improve your meeting experience. Here are some highlights from the past few months. Live Transcription Automatic, in-meeting live transcription is now available at Boston University. While not a replacement for captioning accommodations, live transcripts allow…
Resolved: Blackboard is experiencing intermittent login issues.
Reports of intermittent login issues with Blackboard are coming in….
Resolved: Office 365 was experiencing a service disruption.
Users were unable to access multiple Microsoft 365 services….
Resolved: Kaltura was unavailable.
Kaltura was unavailable….
Resolved: Issues Signing into Zoom via SSO or Username/Password
Clients were encountering slow response times and errors with sign-ins with SSO or a Zoom username or password….
Resolved: Some clients are unable to log in to Blackboard.
Some clients are unable to log in to Blackboard….
Scanning and Scoring Services Discontinued
Beginning on August 1, 2020, Scanning and Scoring Services will no longer be available as a service at Boston University due to current public health concerns as well as staffing changes. We encourage departments, faculty, and staff to move evaluations and course assessments online for the fall 2020 semester. Alternatives to both Course Evaluations and…