How to request a Blackboard Learn course site for Spring 2014
Submit a course copy or new course site request through the support form located at www.bu.edu/help/blackboard….
Resolved – Live Classroom unavailable for online courses
Live classroom, provided by the Adobe Connect service for Distance Education online courses (https://onlinecampus.bu.edu) is currently experiencing issues causing students and faculty to be prompted for a login name and password….
Resolved – Service Impacting Incident: Blackboard Learn is currently unavailable
Blackboard Learn was down. Full service has been restored….
Resolved – Service Impacting Incident: Enrollments into Blackboard Learn not working for some CPE students
The issue has been resolved and CPE student enrollments into Blackboard Learn are fully functional again….
Resolved – Service Impacting Incident: Blackboard Learn is very slow to load
Blackboard Learn was very slow to load and sluggish when in the system. Full service has been restored….
Resolved: Blackboard Learn is unavailable
IS&T teams have resolved the incident with vendor assistance.
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Resolved: Blackboard Learn – loading pages slowly
IS&T teams have resolved the incident.
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Resolved – Service Impacting Incident: BU Networks down
Boston University networks experienced an outage this morning starting at 8:46 am. All online services were affected, including websites, email, BUWorks, Blackboard and SMG Tools. Full service has been restored to all systems….
Blackboard Learn Enhancement Release – July 2, 2013
Blackboard Learn will be unavailable on July 2 from 12:00 a.m. until 11:59 p.m. During that time, IS&T will update Blackboard Learn to take advantage of important new features and fixes available from the vendor….
Resolved: Blackboard is unavailable
Incident Discovery Time: 11:10am on 05/07/2013 Time of Resolution: 12:19pm on 05/07/2013 Services Impacted: Blackboard Learn Description of Impact Blackboard was unavailable. Incident Description and Resolution IS&T teams have resolved the incident. Additional Information Diagnostic data was captured and provided to the vendor. If you continue to have issues, please contact the IT Help Center….