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Please be advised, on July 5th, 2020, IS&T will implement a series of changes to Zoom. These changes will prepare the community for an upcoming meeting security change mandated by Zoom. Require a password for all new scheduled meetings All meetings scheduled on or after July 5th will require a password. Currently, passwords are enabled by…

Information Services & Technology is pleased to announce you have been successfully migrated to Microsoft Teams. Just like Skype for Business, Microsoft Teams allows you to hold scheduled or impromptu online meetings and chat with colleagues. We have assembled a training resources page with helpful guides, videos and FAQs to help you navigate Teams like a pro. How can I…

On Tuesday, November 12, 2019 from 5:00 am  to 6:30 am, maintenance will be performed on the Code42 server hosting the Desktop Backup & Restore service. Code42 client backups will continue to run as normal. Configuration changes and restores may be unavailable during this change period. Going forward, multi-factor authentication utilizing Duo Security will be…

All IS&T services are updated and now available. The planned network outage for security and resiliency is now complete. For help or assistance anytime, please contact the IT Help Center by sending an email to ithelp@bu.edu or calling 617-353-HELP (4357).  We apologize for any inconvenience this outage may have caused. …

Please be advised that all IS&T services at Boston University will be unavailable beginning Midnight, Sunday, August 11, 2019, through 8 a.m., Sunday August 11, 2019. This scheduled outage will allow IS&T to perform critical data center maintenance in order to improve security and resiliency. Most IT services will be intermittently unavailable during this time…

On March 26, 2019 from 4:30 to 6am, server maintenance will be performed on the Code42 server hosting the Desktop Backup & Restore service. Code42 client backups will continue to run as normal. Configuration changes and restores may be unavailable during this change period.

Beginning on October 28, 2018, all currently installed Crashplan clients will be upgraded to Code42 version 6.5.2.  Note that the Crashplan product has been re-branded as Code42.  The upgrade will be scheduled and pushed by the Code42 server.  No client intervention required. Please review the Code42 app version 6.0 and later System Requirements: https://support.code42.com/Administrator/6/Planning_and_installing/Code42_platform_hardware_and_software_requirements Clients…

BU Information Security Presents: Free paper shredding! Securely dispose of your hard drive! Every year during the month of October, as part of National Cyber-Security Awareness Month, Boston University conducts an annual Information Security Awareness Campaign. We are happy to announce, in conjunction with the IS&T Tech Fair, that we will once again be offering 3 days…

Due to scheduled maintenance several services will be unavailable on Sunday June 24 from 12:00 AM until 8:00 AM. The upgrade to the firewall will help protect services by monitoring incoming and outgoing connections and blocking unauthorized access. This outage is necessary to perform security and technical adjustments. The following services will be effected during…

The OnBase upgrade and migration to the cloud have been successfully completed.  Please be sure you are using an OnBase version 17 client to access OnBase.  You will now login with your BU Shibboleth ID and password, and authenticate via Duo.  Do not use your old OnBase password for the Unity and Outlook clients as…